1. Home
  2. FAQ
❓ Help Center

Raju FAQ — All Your Questions Answered Here

From registration to payments, bonuses to gaming — find answers to all your raju questions on this page. If you still need help, ask us directly via live chat.

📋
50+
FAQ
⚡
Instant
Get Answers
🌐
in Bengali
Full Support
🕐
24/7
Live Support
Live Chat Support
Email Support
Full answer in Bengali
Verified Information
Select a topic
Account Payment Bonuses & Promos Gaming Sports Betting Security Mobile App

Account Questions

on the registration page Enter your mobile number, full name, and password. Once you verify via OTP, your account will be activated. The whole process takes just 2 minutes.

raju's policy allows each person to operate only one account. Creating multiple accounts may result in all accounts being closed and balances forfeited.

on the login page Click the "Forgot Password?" option. An OTP will be sent to your registered mobile number — use it to set a new password. If you have trouble, contact us via live chat.

To change your mobile number, you'll need to contact support. You can update your password and email yourself. For security reasons, some changes may require identity verification.

Email us at support@raju.click or reach out via live chat. Once your identity is verified, your account will be recovered promptly. The same process applies if your account has been inactive for a long time.

KYC (Know Your Customer) is an identity verification process. For large withdrawals, you may be asked to submit a photo of your national ID or passport. This is to protect your account.

Payment Questions

raju supports all major mobile banking services including Mobile Pay, Nagad, and Rocket. For more details, Payment Page View.

The minimum deposit on raju is reasonable and accessible for all users in Bangladesh. For the exact amount, Payment Page View.

Withdrawals are typically processed within 15–30 minutes of submitting a request. During peak hours, it may take up to 24 hours. If you run into any issues, contact us via live chat.

Contact us via live chat or at support@raju.click with your transaction ID and a screenshot. Issues are typically resolved within 10–15 minutes.

raju generally does not charge any extra fees for withdrawals. However, your mobile banking provider's own transaction fees may apply. For details, on the payment page View.

Bonus & Promotions Questions

After registering, make your first deposit and a welcome bonus will be automatically credited to your account. For terms and conditions and full details, Promotions Page View.

Bonuses cannot be withdrawn directly. Once you meet the required wagering requirement, the bonus converts to cash and becomes withdrawable.

Log in every day to see your daily bonus offer on the dashboard. The bonus amount depends on your account level and activity.

Share your referral code with a friend. When they sign up and make their first deposit, you'll receive a referral bonus. For more details, on the promotions page View.

Every bonus has an expiry period — typically 7–30 days. If the wagering requirement isn't met within that time, the bonus may be forfeited.

Gaming Questions

raju offers 5,000+ games including slots, Live Casino (roulette, blackjack, baccarat), crash games, fishing games, and table games. on the new games page See what's new.

raju's servers automatically save your game state. When you reconnect, you can continue right where you left off. If there's an issue, contact support.

Yes, all games on raju use RNG (Random Number Generator) technology and are independently audited by third parties. Every result is completely random and fair.

Some games offer a demo mode where you can practice without using real money. However, any winnings in demo mode cannot be withdrawn.

Sports Betting Questions

You can bet on all major sports worldwide, including cricket, football, tennis, basketball, and volleyball. on the Sports page View all options.

Yes, raju offers in-play and live betting. You can place bets at real-time odds while a match is in progress.

Once a bet is confirmed, it generally cannot be cancelled. However, a Cash-Out option is available in certain cases.

Yes, if a match or event is cancelled, the full stake is generally refunded to your account. Please refer to the terms and conditions for specific cases.

Security Questions

raju uses SSL encryption and advanced data protection technology. Your information is never shared with third parties. For more details, in the Privacy Policy View.

Email support@raju.click or contact us via live chat immediately. Our security team will quickly lock the account and investigate. Change your password regularly and never share it with anyone.

No. raju staff or representatives will never ask for your password by phone, SMS, or chat. If anyone asks for your password, it's a scam — report it immediately.

Yes, raju offers OTP-based two-factor authentication. Enable it in your account settings for an extra layer of security every time you log in.

Mobile App Questions

Download Page or App Page Download the APK directly from. Separate versions are available for both Android and iOS.

On Android, enable installation from unknown sources: go to Settings → Security → Unknown Sources. Then try installing again. If the issue persists, contact us via live chat.

The app supports biometric login, push notifications, and offline caching. Load times are faster and the gaming experience is smoother overall.

When a new version is available, you'll get a notification inside the app. Or Download Page Download and install the latest version from

What Makes raju Support Stand Out

We're always here for you

đŸ’Ŧ
24/7 Live Chat

Get help in Bangla via live chat at any time of day. Our average response time is just 2 minutes.

📧
Email Support

For complex issues, email us at support@raju.click. You'll receive a detailed response within 24 hours.

🔒
Secure Platform

Your account is protected by SSL encryption, RNG-certified games, and regular security audits.

⚡
Quick Resolution

90% of issues are resolved on first contact. Our team is trained and experienced.

🌐
Full Service in Bangla

From the interface to support — everything is in Bengali. Resolve your issues without any language barrier.

📱
Mobile-First Support

Access support chat directly within the mobile app — no need to open a separate app or browser.

Didn't find your answer?

Our support team is ready to help you directly. Email us at: support@raju.click

Go to Live Chat

Don't have an account yet?

Register for free and start enjoying the best gaming experience raju has to offer. Your welcome bonus is waiting.

Register for Free Download the App

For adults aged 18+ only. Please play responsibly.

āĻŦāĻžāĻ‚āĻ˛āĻž