Raju believes gaming is purely for entertainment. Responsible gaming means staying in control â and that's the real win. All our tools and guidelines are here to help you build healthy gaming habits.
Online gaming is a great form of entertainment â but like all good things, it's best enjoyed in moderation. raju always wants you to have fun, not stress. Responsible gaming means knowing your limits, playing without fear of losing, and never letting gaming come before your family or work.
Many people in Bangladesh are using an online gaming platform for the first time. raju wants every player to start with the right information and see gaming as a source of entertainment, not a source of problems. Our responsible gaming guidelines are built with exactly that in mind.
Remember â gaming is entertainment, not a reliable source of income. When gaming stops being fun and starts feeling like an obligation, that's your cue to pause.
raju's commitment: We're more than just a gaming platform â we care about your wellbeing and your family's happiness too.
Watch out if you notice any of these signs
Going back to play repeatedly to recover losses â this is known as "chasing losses" and is one of the earliest warning signs of a problem.
Feeling irritable, losing focus, or constantly thinking about gaming after just one day without it â these are signs of dependency.
Thinking about games or feeling the urge to check your phone during work hours or family gatherings.
Depositing more than your daily limit, or spending money meant for bills or savings on gaming.
Hiding your gaming from family or friends, or concealing how much you're spending.
Staying up all night to play, skipping meals, or neglecting your physical health.
If you notice one or more of these signs, don't wait â talk to our support team. It's not a weakness. It takes courage.
We offer a range of tools to help you stay in control
Set your own daily, weekly, or monthly deposit cap. Once set, it cannot be changed easily.
Your session will end automatically after a set time. You'll also receive reminders to take breaks during long play sessions.
You can take a self-imposed break of 24 hours to 30 days. Your account will be temporarily suspended during this period.
If you need a longer break, you can request to close your account for 6 months, 1 year, or permanently.
View a detailed report of your time and money spent. Understanding your patterns makes it easier to stay in control.
Pop-up messages will appear at set intervals to let you know how long you've been playing â so you can stay aware.
To use these tools, go to your account settings or support@raju.clickemail us. We're here to help, 24 hours a day.
Answer the questions below honestly. If three or more of your answers are "Yes" â it may be time to seek support.
Have you ever spent more than your set budget on gaming?
Have you ever kept playing to try to win back money you'd lost?
Have you tried to cut down or stop gaming but couldn't?
Have family or friends expressed concern about your gaming?
Have you gamed or found your mind wandering to it during work or study time?
Have you borrowed money or dipped into savings to fund your gaming?
Acknowledging the problem is the first step toward solving it. Here's how to move forward:
Admitting there's a problem is hard, but it's the most important step you can take. There's nothing to be ashamed of.
Reach us via live chat or email. We'll help you in complete confidence.
Set a deposit limit or cooling-off period. It'll help you take back control.
Let a family member or friend know about your commitment â they are your strength.
Don't hesitate to consult a mental health professional or counselor if you feel you need to.
Keep these habits and gaming will always stay fun
Only spend on gaming what you can afford to lose without it affecting your life. Never use money set aside for rent, food, or savings.
Take at least one full day off from gaming each week. It's a simple habit that goes a long way toward keeping balance.
Understand the rules, odds, and return rates of the games you play. Don't bet blind â play informed.
Impaired judgment makes it hard to make sound decisions. Avoid gaming when you're in that state.
Gaming when you're angry, frustrated, or lonely increases the risk of harm. Calm your mind first.
Gaming isn't purely skill or purely luck. Be prepared for both wins and losses.
Responsible Gaming FAQ
Gaming at raju isn't just about winning â it's an entertainment experience. Play within your limits and enjoy every moment.
For adults 18+ only. If gaming becomes a problem, contact our support team right away.