Raju's Terms & Conditions — Clear & Simple

📄 Introduction & Consent

Welcome to raju.click. These Terms and Conditions ("Terms") constitute a legally binding agreement governing your use of the raju platform. By registering an account or using the platform, you are deemed to have accepted these Terms.

Raju believes every player deserves to make informed decisions. That's why these Terms are written in plain, clear language — free from complex legal jargon. If anything is unclear, please reach out to our support team.

Raju is a licensed online gaming platform. We operate in accordance with international gaming regulations and are committed to ensuring the highest level of protection for Bangladeshi players.

👤 Account Registration

To play on raju, you need to create a valid account. You must provide accurate and truthful information during registration. Providing false information may result in account termination.

Registration Terms:

• Each individual may register only one account. Multiple accounts are strictly prohibited.
• The name, mobile number, and payment method provided at registration must all belong to the same individual.
• You are responsible for keeping your account password confidential. Do not share your password with anyone.
• Sharing account access with anyone else is a violation of our terms and conditions.
• Any changes to your contact details must be reported to raju support.
• Some features may be restricted until the email or mobile number provided at registration has been verified.

🔞 Age Verification & Eligibility

Raju is strictly for adults aged 18 and above. Use of this platform by minors is strictly prohibited.

• By registering, you confirm that you are at least 18 years of age.
• Raju may request a national ID card or passport at any time to verify a player's age.
• Withdrawals may be placed on hold until age verification is complete.
• If a minor opens an account using false information, all associated transactions will be considered void.

💳 Deposit & Withdrawal Rules

All financial transactions on raju are fully secure and transparent. Every transaction is processed through SSL-encrypted channels. The key rules for deposits and withdrawals are outlined below.

Important Withdrawal Conditions:

• Withdrawals can only be made to the same payment method used for the deposit.
• The deposit amount must be wagered at least once before a withdrawal can be made.
• Raju may request additional verification for any suspicious transactions.
• Withdrawals may be delayed if verification has not been completed.
• Withdrawals from multiple accounts linked to the same mobile number are not permitted.

🎁 Bonus & Promotions Terms and Conditions

Raju offers a variety of bonuses and promotions. Each bonus comes with its own wagering requirements — once met, the bonus funds can be withdrawn.

General Bonus Rules:

• The welcome bonus is available to new registered users only and applies once per account.
• Bonus funds cannot be withdrawn directly — the required wagering must be completed first.
• The wagering requirement for most bonuses ranges from 10x to 30x the bonus amount.
• Bonus offers are generally valid for 7 days. Any unused bonus will expire at the end of this period.
• Multiple bonuses cannot be used simultaneously unless explicitly stated in the offer.
• Free spin bonuses can only be used on the designated games — they are not valid on other games.
• Raju reserves the right to modify, suspend, or cancel any bonus offer at any time.

🏏 Betting & Gaming Rules

There are key rules you must follow when betting and playing games on raju. These rules apply equally to all players.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, raju reserves the right to void the affected bets.
• If a disconnection occurs during live betting, the bet generally remains valid and is settled according to the outcome of the game.
• Casino games use an RNG (Random Number Generator) that is certified by an independent third party.
• If a match is cancelled in Sports Betting, the stake for that bet will be refunded.
• Exploiting system or software vulnerabilities to place bets is strictly prohibited.

Special Rules for Casino Games:

• Each game has its own RTP (Return to Player) percentage and house edge, both of which are visible in the game interface.
• Some games may require a maximum bet to be eligible for a progressive jackpot.
• The dealer's decision is final at all Live Casino tables.

🚫 Prohibited Activities

Raju is committed to maintaining a fair gaming environment. The following activities are strictly prohibited and may result in account termination and legal action:

• Multiple Accounts: Creating multiple accounts for the same individual.
• Use of Bots: Using automated software or bots to play games or place bets.
• Money Laundering: Using the platform for the purpose of laundering illicit funds.
• Collusion: Multiple players intentionally losing to one another in a coordinated manner.
• Chargeback Fraud: Filing false chargebacks through a bank or mobile banking service.
• System Hacking: Any attempt to gain unauthorized access to the platform's software or database.
• False Information: Submitting forged documents or false information during identity verification.

🛡️ Responsible Gaming Policy

Raju believes gaming is a form of entertainment — not a source of income. We want every player to enjoy the experience, and we're committed to ensuring gaming never becomes a problem.

• You can set daily, weekly, or monthly deposit limits on your own account.
• Through the Self-Exclusion option, you can close your account for 7 days, 1 month, or permanently.
• Cool-down Period: You can take a break from betting for anywhere between 24 hours and 7 days.
• If a family member shows signs of addiction, a third-party exclusion request can be submitted on their behalf.
• Contact our support team for help with any gaming-related issues.

🔐 Privacy & Data Protection

Protecting your personal information is our top priority. raju collects, uses, and stores your data in accordance with our privacy policy.

• Your personal information will never be sold to third parties.
• Documents collected for KYC verification are stored encrypted on secure servers.
• We may be required to share information with government authorities to meet legal obligations.
• You may request to view, correct, or delete your personal data at any time.

For more details, visit our Privacy Policy Read the page.

⚠️ Account Closure & Suspension Policy

Raju may suspend or terminate an account without prior notice in the following circumstances:

• Violation of terms and conditions.
• If evidence of fraud or fraudulent activity is found.
• If false information is found during KYC verification.
• If there are signs of money laundering or suspicious financial activity.
• Evidence of operating multiple accounts.

You can also contact our support team at any time to request account closure. If you have a valid balance, you will be given the opportunity to withdraw it first.

⚖️ Dispute Resolution Process

For any complaint or dispute, please contact our support team first. We typically aim to provide a resolution within 48 hours.

Complaint Process:

• Step 1: Submit a detailed complaint via live chat or email at support@raju.click.
• Step 2: The support team will respond within 24–48 hours.
• Step 3: If needed, the matter will be escalated to a manager.
• Step 4: A final decision will be communicated within 7 business days.

🔄 Notice of Changes to Terms

Raju reserves the right to update these Terms at any time. Players will be notified of significant changes in advance via email or in-app notification.

• The date of each update will be noted at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the updated Terms & Conditions.
• If you disagree with any changes, you have the right to close your account.